Article 1: Legal Framework & E-Vendor Identification
These Terms of Service govern electronic commerce transactions on tlunettes (www.tlunettes.com) in strict accordance with Algerian Law No. 18-05 of May 10, 2018 on Electronic Commerce and consumer protection Law No. 09-03.
Headquarters & Contact: Didouche Mourad, Algiers Center, 16000 Algiers, Algeria | Phone: +213 39 52 96 03 | Email: contact@tlunettes.com.
Article 2: Products & Discount Pricing in Algerian Dinars (DZD)
tlunettes offers budget-friendly sunglasses, trend frames, and anti-blue light glasses. All prices are stated in Algerian Dinars (DZD) inclusive of all applicable taxes. We guarantee transparent discount pricing with zero hidden fees.
Article 3: Electronic Contract & Ordering Process
Pursuant to Article 10 of Law No. 18-05, the electronic contract is formed once the consumer validates the successive checkout steps: item selection, order review, delivery details entry in Algeria, and final confirmation.
Article 4: Payment Methods (Cash on Delivery & E-Payment)
Orders can be paid via Cash on Delivery (COD) upon receipt from the courier or via approved Algerian electronic payment systems (CIB / Edahabia / 256-bit SSL encryption).
Article 5: Nationwide Shipping Across 58 Wilayas
Deliveries cover all 58 Algerian Wilayas via certified courier partners, within 24-48h for Northern regions and 3-5 days for Southern areas.
Article 6: Right of Withdrawal & Returns (Law No. 18-05)
Pursuant to Law No. 18-05, consumers have full legal rights to return non-conforming or defective items within the statutory period for replacement or refund.
Article 7: Quality Warranty & Customer Service
All eyewear carries a statutory conformity warranty and a 30-day satisfied or exchanged guarantee.